What is ISIC?
International Student Identity Card ISIC is the only globally recognized student ID with 150.000 student discounts around the globe.
What is my ISIC student identifier?
Your personal ISIC student ID is a 14-digit number that begins and ends with a letter (S123456789012X) for the ISIC cards issued in the Netherlands. With this number you are able to activate your ISIC student ID in the ISIC App and log in to ISIC website to redeem the online benefits available to you.
You can find the ISIC number in your order confirmation.
How long is ISIC valid for?
The standard, digital ISIC is valid 12 months from the date of purchase. You can see the end date of your ISIC validity on your ISIC App profile or the digital card itself.
How can I use the benefits and discounts I get with ISIC?
There are two types of ISIC benefits: local benefits and online benefits. You can find all local discounts from the ISIC app and ISIC's global website. The online benefits are visible both on this website and the ISIC App. In order to access online student discounts you can log in with your ISIC card number in the upper right corner of this website.
When logged in, you find the discount code or unique discount link on each benefit page. When using discount codes, copy the code, proceed to partner website and paste the code into the voucher/benefit code area when checking out to get the discount. Easy-peasy!
If you have an idea for student benefit or want to offer a discount for the students, please write to us.
Where can I purchase student flight tickets?
ISIC is the only internationally recognized student ID and the only student ID for which the airlines give a student-priced fare. You'll find student flight tickets on ISIC's website and from student travel agency KILROY. Please note that student tickets are not available on airlines' own websites nor on any of the sites gathering prices from several suppliers.
If you want to ask tips for travel, book an adventure or ask about studying abroad, please contact KILROY travel advisors.
Does the digital ISIC work offline, too?
If you have activated your digital ISIC card in the ISIC App, you can access your digital card normally also in offline mode. Activating your digital ISIC and browsing the benefits only work in online mode.
In which countries is the digital ISIC accepted?
The digital ISIC is currently accepted as a valid ISIC student ID in the following countries:
United Arab Emirates
If you are travelling to a country which is not mentioned on this list, please contact us.
Who can order a digital ISIC card?
All full-time students enrolled in a Dutch educational institution over 12 years of age can order a digital ISIC card; there is no upper age limit. Some benefit providers, such as airlines, set an age limit to their benefits.
What is a full-time student?
Being a full time student means that you take at least 15 hours of class a week for at least five months a year. When ordering an ISIC, you must be enrolled in a Dutch academic institution with an active status; or have the acceptance letter to join one next semester. If you study or are going to study abroad, order your ISIC from the ISIC provider of your destination.
Can post-graduate students order an ISIC?
Yes, ISIC is available also for doctoral students. You can either order a standard digital ISIC card from this site.
Can exchange students order an ISIC?
Yes, if you are a full-time student enrolled in an educational institution in the Netherlands. Please note that ISIC alone is not a valid student ID for example for train or bus companies.
What documents do I need?
To order an ISIC, you need a copy of your valid student ID and a coloured, passport-like photo of yourself.
As a student ID we accept a copy of your national student card with a valid semester/year sticker; a copy of your attendance certificate for the ongoing semester or academic year; or the acceptance letter from an academic institution for the upcoming semester.
The order process step-by-step
If you have problems in uploading the documents or wish to change your information after proceeding to student verification, please contact us.
I paid for my ISIC but did not complete my order, what to do?
You will receive a confirmation of your card order latest by the next working day. Within the confirmation email there is a link to uploading your valid student ID and picture to the card order flow. Please note that before you upload the two documents, your card order is not finished and you cannot activate your ISIC ID.
I have not received an email to verify my student status and upload my photo, what to do?
First, check your email spam filter. If the confirmation email is not there, please contact us via the contact form with your name, e-mail address and order ID and we will get back to you asap.
I misspelled something on the card order form, what to do?
When you order your ISIC online, you'll get an e-mail receipt and then an e-mail with a link for uploading picture and your student documentation. If you have not uploaded your student verification and your photo yet, you still have the opportunity to change your personal details (except your name) before approving the final order. If you have completed the order and then discover a mistake, please contact us via the contact form.
I misspelled my name on the card order form, what to do?
The only piece of information that you cannot change after continuing on from the order form is your name. If you misspelled your name in your order, please contact us via the contact form.
What is the delivery time for ISIC?
Within 24 hours from your order (72 hours over the weekend). When you order a digital ISIC card online you'll receive an e-mail with a link for uploading picture and your student documentation. Please take extra care and follow the photo instructions carefully, so that you'll avoid unnecessary delay in your order! Your ISIC number is ready to be activated in the ISIC app when our service center has checked your student verification and ensured your picture meets its requirements.
Signing up process step-by-step
Once you have received your personal 14-digit ISIC number, you are able to sign up to ISIC App and activate your digital ISIC student ID. Please:
I am not able to sign up, what to do?
I have not received the verification email, what to do?
I cannot login to the ISIC App, what to do?
I want to change my information in the ISIC App, what to do?
If you wish to change your information, such as your name or your institution, please contact us and we will update your information to the ISIC App.
I want to renew my ISIC in the ISIC App, what to do?
Please order a new digital ISIC student ID from ISIC's website. When you have received your new ISIC number, go to your profile in the ISIC App (burger menu) and click "Replace card". Type in your new ISIC number, click "Submit" and your new digital card will appear in your ISIC app.
Which mobile devices are compatible with the ISIC App?
I don't have an ISIC number yet, where can I get it?
You can purchase your digital ISIC student ID from ISIC's website.
In case of discrepancies or complaints concerning your purchase, please do not hesitate to contact us with the contact form. Should you for any reason not be satisfied with the outcome, ISIC is obliged to inform you that you may refer your case to The European Commission's Online Dispute Resolution.